Returns & Exchanges

 USA

After placing your order, you may return or exchange this product within 21 calendar daysItems must be returned unworn, unwashed, undamaged, unused, with all original tags attached and Kokli packaging.

If you wish to return/exchange your order, please complete our return/exchange form within 21 calendar days after placing your order at our return portal. If 21 days or more have gone by, unfortunately, we can’t offer a refund or exchange. Some exceptions may apply, contact our customer care team.

A prepaid return label will be provided. A $8 shipping return fee applies and will be deducted from your refund.

Submit a return or exchange

International

All international (outside the U.S.) and custom orders are considered final sale and are ineligible for refunds or exchanges.

FAQ

Final sale items are considered final sale, with no refunds or exchanges available.

Items must be returned unworn, unwashed, undamaged, unused, with all original tags attached and Kokli packaging.

If you receive an item that is damaged, please contact our care team immediately.

We may decline to offer our products and services at the sole discretion of our Care Team. We will contact you if you are subject to the modified policy.